And for many, IT is no longer just a cubicle over to help with system crashes or computer lockouts.
It’s pretty incredible when you stop and think about it: this device is not only just for work, but also the gateway to engage with company culture and connect with customers and coworkers. In our new era, PCs are often the only physical connection an employee has to a company. Using Technology to Supercharge Productivity and Efficiency While at first glance the results of the study confirmed what we assumed – experiences with high functioning and reliable technology and non-responsive or failing technology directly impact productivity and how employees feel – the profound extent this correlation had was astounding. This let us go far beyond the fill-in-the-bubble-survey, providing rich scientific results.
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Together with EMOTIV, the global leader in portable brain sensing technologies and consumer neuroscience, participants’ brain activity was monitored in real time (via EEG scanning headsets) while they worked and interacted with technology. We wanted to know the impact of technology performance on our overall well-being. Our objective was to explore the intertwining relationship humans have with technology and how it affects our ability to work. That’s why we embarked on our first ever neuroscience “Brain on Tech” study earlier this year.
Not only can they offer a better experience – they can help employees become more efficient and effective.Īt Dell, we use research to understand our customers’ needs and to drive innovations as those needs change. As the pressure to perform increases, businesses who understand the impact tech has on people are at an advantage. Yet as we rely more on technology, we become more sensitive to its performance highs and lows. Technology helps us connect, learn, get work done and reimagine our daily lives. Our Evolving Relationship with Technology